20 - 21 March, 2018 | London Marriott Hotel Regents Park, London, United Kingdom
Conference Day 1
8:20 am - 8:50 am Registration and Coffee
8:50 am - 9:00 am Chairperson's Opening Remarks
9:00 am - 9:20 am Networking Booster Activity – Human Bingo
Attendees will be given numbers upon registration, you must find your corresponding numbers and introduce yourself, where you work, what you are working on, key challenges, what you hope to get from the conference
9:20 am - 9:30 am Recap of the 2017 Forum
- What challenges were people facing in 2017, how did the forum address these?
- What were the key takeaways from the conference and what did we want to achieve for the remainder of the year?
9:30 am - 10:10 am Security and fraud management in the digital era
- The evolution of fraud
- Synergy between IT security and fraud
- Current “must have” skills and knowledge in fraud team
- Future risks – what will be next?
10:10 am - 10:50 am Mobile TAN Fraud – Scenarios and possible solutions
- Customer self-service vs. security risks
- Video-Identification as a possible solution?
- Watch a live identification process using video identification
10:50 am - 11:20 am Morning Coffee and Networking Break
11:20 am - 11:40 am How implementing trusted digital identity technologies will create business value
- Looking into the future of creating digital identities to prevent fraud, meet compliance requirements
- Leveraging on the need for advancing ID verification solutions and Biometrics to simplify user experience
11:40 am - 12:30 pm PANEL: Compare and contrast the most effective fraud detection methods
Panelists will consider the various fraud detection methods and just how close we are to fraud prevention; Big Data, Machine Learning, AI, considering pros and cons of each
12:30 pm - 1:30 pm NETWORKING LUNCH
1:30 pm - 1:50 pm MACHINE LEARNING PROPELS FRAUD DETECTION AND PREVENTION TO A NEW LEVEL
- Jet Detective - complex tool that enriches Fraud Management in telecom with advanced Machine Learning technologies.
- Old threats - new protection: using Machine Learning to combat different types of fraud in telecom.
- Real-time detection of anomalies, hundreds of thousands of transactions per minute - combining innovative detection rules with advanced predictive methods.
1:50 pm - 2:30 pm The Secrets of Making Common Fraud Management System
- Why and how T-Mobile CZ and Slovak Telekom implemented Common FMS
- How final solution integrated legacy FMS with new BigData platform
- Use of AI in fight with IRSF
2:30 pm - 3:00 pm Technology Demonstration
Meet with vendors in our exhibition hall and get a taster of some of the best solutions in the market
3:00 pm - 3:30 pm Afternoon Coffee and Networking Break
3:30 pm - 4:10 pm An untraditional telco fraud: Understanding and countering subscription fraud
- The difference between bad debt and subscription fraud
- The drivers of subscription fraud
- The role of marketing, credit risk and fraud teams in tackling subscription fraud
- What are other industries doing to minimise subscription fraud and how can we adapt this for telecoms?
4:10 pm - 5:00 pm Fishbowl discussion
Hear the exclusive insight of an industry professional as they reflect over how the industry has changed over the course of their career in this informal conversation where they will focus on conversation points such as:
- A recap over how the industry has evolved over the years? Key Advice?
- Why is the revenue assurance so divisive within telecoms and after 20 years of contention within the industry, how can we move forward with this?
- What solutions do we need? How they work, why we need them and what is the value
5:00 pm - 5:10 pm Chairperson's closing remarks
5:10 pm - 6:40 pm Drinks and Pub Quiz
Enjoy a well deserved drink and network with your industry peers whilst partaking in a pub quiz