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Telecoms companies are under increasing pressure to plug financial leakages. A saturated market places more power in the hands of the customer and more sophisticated fraud trends are developing as a result of an evolving technological landscape. Ahead of the Telecoms Fraud and Revenue Assurance Conference 2018, Telecoms IQ have surveyed over 100 individuals from Fraud and Revenue Assurance on topics ranging from collaboration between the two departments, overcoming industry challenges and future fraud trends.
Ahead of their participation in the Telecoms Fraud and Revenue Assurance conference, Telecoms IQ caught up with Igor Samsonov, Telecom Solutions Chief, Software Department, Jet Infosystems and Juana-Catalina Rodriguez, Marketing Director Digital ID, Gemalto to discuss the role that technology and automation now play in the construction of a successful fraud strategy.